Hotel Policy

Check In: 1:00 p.m.
Check Out: 12:00 p.m.

Credit Cards Accepted:
Visa and MasterCard.

Cancellation Policy:
We accept cancellations 4 days prior to the arrival, after this time, there will be a one night charge as penalty.

No Show Policy:
In case of no show, will be charge the first night of stay without right to reimbursement.

Extra person Policy:
2 extra adults are allowed on a double room.

Kids Policy:
2 Childs under 8 years old are free in the same room with their parents on double room.

Pets Policy:
No pets allowed.

Oversold Policy:
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from UNIVISIT, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.